Job Summary The Global Mechanical Operations Quality Systems Manager represents Quality Systems and Quality Engineering from a Mechanical Operations perspective. This position also owns the implementation of the Jabil Quality Management System processes, procedures, and tools for new Mech Ops sites.
Essential Duties & Responsibilities Representing Quality Systems and Quality Engineering from a Mechanical Operations perspective for all Global Quality core process
On site, performing QMS gap assessments versus:
Jabil QMS process, procedure, and tool requirements
ISO 9001:2015 requirements
Site Customer requirements
Applicable Statutory and Regulatory requirements
Defining and establishing a suitable site quality organization structure
Training the site employees to Jabil QMS processes, procedures and tools
Coordinating QMS gap closure:
Creation of a Gap closure plan with action owners and timelines agreed with the site management team and Global Quality
Identifying resource needs: local, regional, global (e.g. IT), and external (e.g. third party). Act as the liaison with regional, global and external supports.
Action implementation and effectiveness verification
Weekly reviews and updates of the Gap closure plan with the site management team
Weekly reporting to Global Quality.
Establishing new Site Quality Objectives, the monitoring and reporting of KPI’s. Establishing continuous improvement program (e.g. weekly operation meetings, management reviews, action plans).
Establishing effective Mech Ops site internal audit programs:
Developing a cross-functional team of internal auditors
Conducting internal audits
Initiating corrective and preventive actions, supporting resolution and monitoring closure
Verifying CAPA effectiveness with follow up audit
Growing the Mech Ops Divisional Internal Audit (DIA) program under the DIA Jabil Effectiveness Assessment:
Developing a cross-functional team of DIA Mech Ops auditors
Leading Mech Ops DIA audits
Supporting resolution of finding corrective and preventive actions; monitoring closure
Verifying CAPA effectiveness with follow up audits as required
Mech Ops site Quality Management System Certification with Jabil registrar:
Scheduling and coordinating third party audits
Addressing eventual non-conformities with CAPA within 60 days
Goal: 0 Systemic breakdowns / Major non-conformities
Active participation in Customer meetings to support the site and represent Jabil Global Quality team
Ensuring Customer requirements and satisfaction are always a priority
Works in conjunction with the site Quality Managers
Able to clearly speak English. Spanish a plus
Experienced quality systems leader with proven history of developing and implementing Global Quality processes
Quality experience leading ISO 9000 systems
Ability to translate customer and business needs into value added quality process in operations, engineering and business services
Proven experience in 3 Way 5 Why, CAPA, 8Ds, Problem solving, advanced quality tools, FMEAs, control plans, process control, capability analysis
Proven experienced in Mechanical Operations (e.g. Semi-Cap) Quality Management Systems, Quality Engineering, and QMS Integration
Experienced Quality Management Systems and manufacturing process auditor with a track record of both identifying system gaps and then closing them
Successful history leading change management (i.e. AQP, APQP, IQ/OQ/PQ, Project Management)
Must be an outstanding communicator and team facilitator
Extremely results oriented with a bias towards action
Excellent problem solver. Makes decisions based on data.
Ability to identify the salient business and quality issues and focus the team on the critical few actions required for success
Proficiency in use of personal computers, Microsoft Office products (Excel, Word and Powerpoint) and e-mail skills required
EDUCATION & EXPERIENCE REQUIREMENTS
Bachelor's Degree in (Engineering) or similar discipline required.
Minimum of 8 years work-related experience required in Quality Management in the semi-cap industry.
Minimum Six Sigma Green Belt but Black Belt preferred
Mechanical manufacturing / operations management experience Or an equivalent combination of education, training or experience.
Additional Salary Information: Salary commensurate with education and industry related experience.
Internal Number: 209938
At Jabil, we empower the brands who empower the world – it’s our reason for being and the guiding force that’s driving us to become the most technologically advanced manufacturing solutions provider on the planet. Whether we’re serving one of the world’s biggest and best known brands or the coolest tech startups, our resolve never wavers. We share common desires and values with these brands: to make a difference by empowering a better, healthier, safer and cleaner world, in all we do.
We are privileged to join these brands, our customers, in their quest, because it takes tenacity, ingenuity and passion to thrive in this world of unrelenting change. As the fourth Industrial Revolution looms, change is happening 10 times faster and at 300 times the scale – that’s roughly 3,000 times the impact of the first one. To stay relevant, and deliver growth to stakeholders, brands must work with companies they trust to drive innovation at the speed of digital, be agile enough to move manufacturing workloads quickly in the face of political and policy shifts, leverage technology at a time when technology & engineering resources are scarce, and master the art of supply chain orchestration to ensure a personalized and superior customer experience. That’s no small feat.