Electrical and Mechanical Systems Engineering Technology Certifications:
Fire Alarm Systems
Civil - Construction, Civil Engineering
Direct Hire, with full benefits available
* Must have fire alarm, and experience running small crews.
The Fire Alarm Lead installs, troubleshoots, repairs and configures various types of fire alarm systems. Responds to customer service calls in a timely and efficient manner, troubleshoots and repairs as needed. Performs service tasks required to fulfill service requirements for time and material, emergency service, and test and inspect contractual agreements. Completes necessary documentation in accordance to the companies Service guidelines. Communicates with central dispatch on current work order status and receives updates on outstanding customer issues on a daily basis following the Service process. Participates in after- hours service program. Assists on installation projects during non-utilized time.
Job Duties and Responsibilities:
Manage time effectively in scheduling and performing service calls.
Present a positive demeanor to the customer and company employees.
Troubleshooting and repair/replacement of system wiring, field devices, and head end components.
Use as necessary and with precision, such tools as red-lined drawings, manufacturer system schematics/manuals, digital or analog multimeter, toner/wand, system computers, and/or company provided notebook computer.
Provide exceptional workmanship at levels (organization, detail, neatness and quality).
Process all paperwork in a timely manor
Provide legendary customer support and training.
Maintain a neat and clean service vehicle and up to date vehicle trip logs.
Other responsibilities as assigned.
Adhere to and participate in all company quality, safety standards and regulations.
Physical and Mental Requirements:
Must possess critical thinking skills as well the ability to effectively read, write and give oral presentation(s).
Must be able to act as the Company liaison for interface with customer representative(s).
Must have proven skill level to interpret blueprints and other service documents, including but not limited to, specifications, reporting and quality requirements.
Must be able to travel within the branch territory and/or regional territory as needed.
Must be able to work at heights, off of a ladder and in confined spaces, lift up to 50 pounds and move up to 75 pounds
Must be self-motivated, positive in approach, and present a professional image.
Education, Certification, License, and Skill Requirements:
Work history must contain minimum five (3 - 5) years of experience in fire alarm industry.
Must be highly competent with a computer, knowledge of RS232, RS485, Ethernet, TCP/IP protocols, and be able comprehend software programs for the required systems.
NICET Certification or CSA beneficial.
Must be able to pass a background check for an Alarm Agent License or have a current Alarm Agent License.
Must possess system certifications from various manufacturers. IES is a Strategic Partner for the Edwards/UTC product line and various special systems.
Must have a clean driving record and meet company minimum driving standards.
Must possess at least a High School diploma or GED equivalency, Associates degree preferred
About IES Communications
IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2015 fiscal year ending September 30, 2015, IES produced over $574 million in revenue and employed close to 3,000 employees at over 60 locations across the United States.
From office buildings to wind farms, industrial complexes to housing developments, our employees and design professionals design, build, and maintain the systems that empower lives.
•Our commitment to our employees is reflected by our actions:
•Safety is Priority One – and our record shows it
•Company 401K plan with Employer Contribution Match
•Company Paid Time Off
•Company Paid Life Insurance
•Choice of Medical Coverage including Prescription and Short Term Disability Plans
•Choice of Dental and Vision Coverage
•Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
•Auto and Home Insurance Discount Programs