Position Title: Quality Assurance Manager Reports to: VP Supply Chain Management Interfaces with: Customers, Purchasing, Sales and Marketing, Manufacturing, Operations, R&D, Suppliers, and Consultants. Responsibilities: 1. Determines quality improvement parameters by identifying statistical methods relevant to manufacturing processes. 2. Establishes statistical confidence by identifying sample size and acceptable error for testing and inspection; determining levels of confidence. 3. Determines sampling plans by applying attribute, variable, and sequential sampling methods. 4. Applies Statistical Process Control techniques 5. Coordinates PPAP, Control Plan and FMEA activities 6. Maintains professional and technical knowledge; maintaining ASQ certified quality engineer CQE qualification is a plus. 7. Advanced Product Quality Planning activities 8. Coordinates Customer complaint resolutions and concerns as assigned 9. Corrective Action system maintenance and closure activities 10. Promotes the use of Problem Solving techniques, root cause analysis, CA and Risk analysis 11. Initiates Process Capability Studies; determination of applied use and follow-up 12. Backup to Management Representative for ISO registration, surveillance and re-certification activities 13. Develops Lean and Six Sigma activities and events in conjunction with Manufacturing, R&D and Engineering; Kaizen event planning throughout organization to reduce waste 14. Cultivates PPM improvements for key accounts 15. Communicates Quality Metrics to Executive Mgmt. and to entire organization where applicable 16. Coordinates with Document Control to ensure procedures, records and documents are controlled and current. 17. Understanding and application of all audit types 18. Develops and reports quality cost metrics and improvement activities 19. Able to Approve PPAP’s
20. 5-10 years relevant Quality Assurance experience 21. Other projects/activities as assigned. 22. Able to follow oral, written instruction, and company procedures. 23. Must be able to lift 50 pounds without assistance. 24. Must adhere to all safety regulations and wear PPE as required. 25. Promote ISO 9001 and Corporate Quality Initiatives. 26. All other duties as assigned. Education Requirements: B.S. Degree Training Requirements: Right to Know, OSHA, Safety, Internal Auditing and special training as required. Experience Requirements: In this field; 5 years, in this position; 3 years. Special Skill Requirements: Effective communication, strong analytical sense, sound Engineering approaches.