SUMMARY STATEMENT This position is responsible for performing work related to business application systems operation and maintenance, user support, data corrections, documentation, and reporting. Provides strategic, analytical and technical support for business and technology solution planning activities. Bridges the gap between functional users and technical staff to ensure optimization of the District’s functional capabilities. Works closely with our IT team and stakeholders to collect and document business requirements for development of business use cases and initiative roadmaps. Creates decision presentations and performs process analysis to ensure integration, communication, alignment and proper hand-offs. Performs problem analysis, research, soft
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