Electrical and Mechanical Systems Engineering Technology Certifications:
Fire Alarm Systems
Mechanical - Fire Protection, Mechanical Engineering
Provide/assign repair service to customers within assigned territory.
Perform Preventative Maintenance as required.
Assist other technicians or affiliates (subcontractors) with service call or installation assistance as required.
Complete all service requests with accurate billing information, such as hours on site, reported issue, and description of work performed that affects the outcome, for all work assigned.
Maintain weekly timesheets indicating the work performed, and including the start and finish times, the ticket or job number, as well as customer, and site location.
Perform/assign small installations when possible based on service work load.
Perform/assign system takeovers/conversions when possible based on work load.
Perform quality audits of work performed by other technicians at the direction of the Quality team when possible based on work load.
Assist office staff/Project Management team with system uploads/downloads.
Perform site surveys to assist the Project Management team and Sales team.
Other duties as assigned.
Knowledge of: Commercial security industry, including knowledge of current applications of alarm, CCTV, fire, intercom, and related systems integration.
Education: Successful completion of high school and two years of a college level technical course of study or military experience preferred, or five years’ experience as an alarm or low voltage technician in an apprenticeship environment.
Experience: Knowledge of the security industry to include alarm, fire, access control, video monitoring, intercom and low voltage wiring applications, as well as the ability to read blueprints and schematic drawings.
Licenses, Certificates & Other Requirements: Valid driver's license in state of residence, NICET certification is preferred.
About Ackerman Security Systems
For almost 50 years, Ackerman Security Systems has been metro Atlanta’s largest and most respected Security Company. The company offers comprehensive services to both residential and commercial customers. In addition, through planned and organic growth, the company has expanded its commercial division into 48 states. Yet, the company’s main focus remains customer service.
This has led to extraordinary customer retention which is just as notable. Many of the company’s original customers have remained loyal throughout the years. Equally important are the company’s employee retention statistics. Ackerman boasts several of the company’s original employees.