Technical Sales Representative

POSITION TITLE: Portal Crane Technical Sales Representative

REPORTS TO: Director, Portal Crane Service (PCS)

LOCATION: Mississippi / Central Louisiana

Konecranes is looking for an individual with a background in sales in the pulp and paper industry to join our team as a Portal Crane Service Sales Representative. As a Service Sales Representative, your primary duties are to manage a sales territory, which includes identifying and securing new customers while selling products and services to the existing customer base to improve safety and productivity. This individual will be responsible for meeting assigned sales targets for portal crane equipment including but not limited to; repairs, retrofits, spare parts, general overhauls and consultation services.  In addition, this individual will be responsible for commercial terms negotiations for capital projects, including payment terms, managing project cash-flow, etc.  Monitor the workload of our service department and ensure that all open time slots are filled with sold work. Strong communication skills are a must, as you will be engaging with existing customers. If you think your attributes are a fit and you are interested in working in a fast paced, safety first type of environment, apply with Konecranes!

PRINCIPAL RESPONSIBILITES:

• Territory Management
  • YOY Growth in the assigned territory through selling technical repairs, upgrades, and engineered modernizations to accounts within
  • Increase revenue generation with existing customer base
  • Penetrate new accounts
  • Monitor contract renewal process and assist where necessary in maintaining customer base
  • Utilize Konecranes selling processes and tools, including using CRM to manage the sales process
• Account Management
  • Organizational mapping
  • Customer process expertise as it relates to pulp and paper manufacturing
  • Application of Konecranes product offering
  • Maintain monthly contact with assigned accounts to develop relationships. Document activity with key accounts
  • Prepare account plans with appropriate actions and forward to Director, PCS. Schedule and conduct business reviews for customers on an annual basis or as needed
     
• Operational Awareness
  • Maintain knowledge of work schedule
  • Monitor credit control list and assist in collections
  • Prepare or assist in preparing price estimates for service work using established tools, guidelines and input from the service department.
• Follow all established safety rules and procedures, including those established by the customer.
• Other duties as assigned by supervisor.