Supervises the Transportation section of the Operations Division of the Department of Public Works.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The following statements reflect the general duties and responsibilities of this classification, but should not be considered an all-inclusive listing.
Management & Operations
Plans, organizes, and directs the activities of the Roads, Signs and Markings, Electrical, and Stormwater sections.
Manages and supervises departmental staff; including selection, development of performance standards, training, coaching, assigning duties and responsibilities, motivating, monitoring work, evaluating performance, and promptly addresses and resolves any performance discrepancies including through the disciplinary process.
Monitors day to day operations to ensure high quality system performance (both in terms of consistent service delivery, safety, and quality). Anticipates and troubleshoots problems where needed, assures staff responds quickly and appropriately to system problems, citizen inquiries, requests for service, and/or complaints.
Evaluates operational efficiencies and effectiveness to stimulate improvement. Develops performance measurement goals and evaluates performance/cost of operations. Routinely provides assessment to the Operations Manager.
Actively participates as a member of the Public Works Operations Division management team. In conjunction with the Operations Manager establishes short and long range operational objectives for the Division. Develops short and long range maintenance programs for the assigned section. Provides the City staff recommendations.
Assists with development of organizational objectives, strategies, policy development, establishment and promotion of organizational values, and facilitation of quality improvements throughout the Division.
Analyzes the current Transportation systems for deficiencies and makes recommendations for improvements in design and operation. Routinely detects and prevents errors or mistakes that would prove costly or could seriously disrupt service delivery or completion of special projects.
Reviews projects in progress, anticipates and troubleshoots problems. Reviews plans for City and developer projects. Is actively involved in project scoping and review for Water Resources and Public Works Engineering projects.
Usually perceives when non-routine activities are required and offers to help without needing to be asked. Makes efforts to modify workload to assist with an emergent problem, assignment, or project whenever feasible. May be asked to work an irregular schedule to accommodate morning, evening, or lunch hour meetings. May be required to work additional hours to meet deadlines, coordinate seasonal shift work, and respond to emergencies.
Prepares oral and written reports, maintains records, and maintains an automated maintenance management system.
Inspects equipment to discover need for maintenance or repairs; oversees installation, repair and maintenance of equipment; makes recommendations to the Operations Manager for new equipment or modifications to existing equipment. Provides outstanding service to a wide range of citizens, vendors, and co-workers. Each contact requires an exchange of information, sharing of ideas on how to approach difficult maintenance problems, a discussion of performance and proactive cooperation.
Routinely balances competing priorities/resources. Stimulates interdepartmental cooperation/coordination of resources.
May participate on an as-needed basis in the performance of the work of the assigned section.
Performs other duties as assigned.
Ensure that transportation maintenance staff are trained on positive customer service communication skills.
Promotes a strong team culture within the Transportation Maintenance Sections.
Facilitates problem solving in the department and encourages a high degree of communication and feedback between employees and supervisors. Leads by example; e.g. maintains high standards of behavior, performance, and a strong work ethic.
Develops strong, cohesive, productive teams by ensuring that the Senior Maintenance Technicians are provided training in supervisory, management, and leadership skills.
Conducts routine performance evaluations and development assessments to assess training needs in the division.
Regularly takes initiative in recommending changes in work processes, methods, policies, procedures, and system operation to improve levels of service delivery and improve overall operating efficiencies.
Prepares preliminary budget requests for review with Operations Manager and Public Works Director. Identifies and projects capital and staffing needs through analysis of historical and projected needs. Develops cost effective options and alternatives to meet anticipated workloads. Ensures budget requests consistently achieve and/or maintain a cost-effective level of operating and maintenance costs. Monitors expenditures to stay within limits of proposed budgets.
Prepares bids for equipment or supplies to be purchased and maintains an adequate level of inventory to ensure work can be performed with a minimum of delay.
Community Outreach & Special Projects
Provides presentations to the City Council Transportation Committee and the full City Council.
Prepares articles for Lacey’s Public Affairs office for various Lacey Publications.
Facilitates filming of transportation maintenance work activities by Lacey’s Public Affairs office for purposes of communicating the necessary and valuable services that are provided by the Transportation Maintenance Department to the community.
Assists with special research and/or projects as assigned, prepares reports and presentations pertaining to assigned projects.
College-level course work is desirable, Associate’s Degree or higher is preferred OR six (6) years of progressively responsible work experience in public works performing a broad range of construction/maintenance activities or closely related field, including a minimum of two (2) years in a lead or supervisory role OR any combination of experience, education, and training that would provide the level of knowledge and ability required.
Must have a high school diploma or G.E.D.
Must pass a thorough background investigation and successfully complete a pre-employment medical testing for the ability to perform the essential functions of the position.
Verification of identity and United States work authorization must be complete as required by the Immigration Reform and Control Act.
Possession of or ability to obtain within one month a valid Washington State driver license and a driving record acceptable to the City and the City's insurance carrier.
Possession of or ability to obtain within six months a valid industrial first aid card and flagger card.
Possession of or ability to obtain within six months Level II certifications for Signs and Markings, and Traffic Signals via International Municipal Signal Association (IMSA) or equivalent vendor desirable.
KNOWLEDGE, SKILLS, AND ABILITIES:
Required Knowledge of:
Procedures and equipment used to construct, repair, and maintain street, electrical and/or park systems including plumbing, wiring, carpentry, masonry, paving, welding and mechanics.
Related computer programs and software, including but not limited to: Microsoft Office (Outlook, Word, Excel, PowerPoint, etc.), Adobe Acrobat, Superion/NaviLine and/or other equivalent public sector software.
Occupational hazards and safety standards for public works projects.
Industrial first aid practices and pertinent safety regulations, standards, and guidelines.
Applicable federal, state, and local laws, regulations, policies, and procedures.
Budget preparation, control, and monitoring.
Principles and practices of effective supervision and performance management.
Budget preparation and administration.
English usage, spelling, grammar and punctuation.
Principles of business letter writing.
Required Skills and Ability in:
Effectively supervises, coaches, trains, motivates, and mentors staff.
Planning, organizing and implementing systematic maintenance programs for section.
Anticipating training needs of staff.
Communicate effectively, both orally and in writing, with employees, peers, supervisors, upper management, and the public.
Establishes and maintains effective working relationships with co-workers and the general public.
Maintaining accurate records and preparing clear, comprehensive records and reports of work performed.
Preparing and monitoring a budget.
Interpreting and administering policies and procedures sufficient to administer, discuss, resolve and explain them.
Developing and monitoring departmental and program/project operating budgets, costs and schedules.
Analyzing problems and suggests a solution.
Operating light and heavy equipment as required.
Reading and following blueprints and specifications.
Maintaining a working knowledge of related computer programs and software used by the Division.
Performing heavy manual labor under a variety of weather conditions.
Indoor and outdoor work environment; works within an office but may spend time in the field inspecting worksites. May occasionally be exposed to outside and inclement weather conditions.
Exposure to a variety of weather conditions, and involves standing or walking on slopes and/or over rough terrain and/or uneven surfaces.
Exposure to occasional loud noises from construction. Driving a City vehicle to travel from site-to-site. Constant interruptions. May occasionally be exposed to emergency or disaster worksites. May involve work on busy streets, with traffic, moving equipment and/or during construction.
May occasionally require entering utility holes and/or other confined spaces.
Contact with upset/angry and/or distressed members of the public.
Hearing, speaking or otherwise communicating to exchange information in person or on the phone.
Operating a computer keyboard and other office equipment and the ability to grasp and hold and effectively use assigned personal protective equipment, equipment, and tools for the position.
Sitting or otherwise remaining stationary for extended periods of time.
Lifting, pushing, pulling, and carrying objects up to thirty (30) lbs. Some assistance is available to mitigate the heaviest lifting.
Bending and kneeling/crouching, reaching above the waist (such as to file documents).
Additional Salary Information: The City provides a generous benefits package that includes paid health insurance premiums for the employee and a large portion paid for family members, life and long term disability insurance, membership in the Department of Retirement Systems, vacation accruals, paid sick leave and holidays.
About City of Lacey
Situated on the southern tip of Puget Sound in the shadow of the magnificent Mount Rainier, Lacey lies in the center of a natural paradise and is currently home to just over 50,000 residents. Five freshwater lakes with-in the City, miles of hiking and biking paths, several championship golf courses, more than 1,200 acres of public parkland, and the adjoining 3,700-acre Nisqually National Wildlife Refuge provide residents with virtually unlimited opportunities for outdoor recreation.
Clean air and water, outstanding schools, a low crime rate, a healthy economy, and close proximity to major metropolitan areas make this community one of the most desirable places in the country to live and conduct business. In 2019, Money named Lacey the 75th best place to live in the US.
Lacey is a full-service city, with the exception of fire. The City also benefits from a strong public education system in the North Thurston Public Schools district. In addition, Lacey is home to institutes of higher learning, including Saint Martin’s University and the South Puget Sound Community College extension campus.