Senior Product Quality Engineer Team up with the most innovative company where Imagination becomes reality! E Ink is the originator, pioneer and commercial leader in ePaper technology (see E Ink ? About Us). Billerica, Massachusetts is home to E Ink’s U S Headquarters as well as E Ink’s Research and Development Teams. Our Billerica MA location is increasing its research and development capabilities because of increased global demand for E Ink ePaper display products. We are seeking qualified candidates who are self-driven, looking to advance their career and be a high-impact player on a team.

Our diversity of people, backgrounds, experiences, thoughts and perspectives are fostered to create an inclusive work environment.

Our culture is built on value commitments to innovation, quality, results, integrity, community, people, and collaboration that fosters a strong employee engagement, teamwork, safety and wellness.

We offer a competitive/generous benefits package that fits the needs of our employees. It includes health, dental, vision, wellness programs, employee discounts, 401k matches, ongoing development, advancement opportunities and more. This position is also eligible for our bonus program. (see E Ink ? Life at E Ink)

E Ink’s Quality Team is looking for a Senior Product Quality Engineer. Responsibilities include: data collection, statistical analysis and reporting, troubleshooting issues, auditing processes, defining new processes and leading and participating on project teams. The successful candidate has a demonstrated track record working as a Quality Engineer in a fast-paced manufacturing or technology environment, and is adept at taking on multiple roles and responsibilities to meet the changing business needs and project timelines. They will be able to drive the importance of quality processes among peers, superiors and subordinates. Location: Position is located in E Ink’s site in Billerica, MA; there will be regular travel to E Ink’s manufacturing site in South Hadley, MA.

JOB RESPONSIBILITIES: • Ensure control plans are in place for all Customer Corrective Action Requests (CCAR) resolutions • Act as quality technical lead on all relevant projects • Create and/or improve business processes as gaps are discovered, acting as the voice of quality at the plant location • Manage quality release of incoming materials and help to communicate and track quality release status of all finished product on site • Participate in all relevant team meetings with particular emphasis on RCA, Action Plan Implementation, FMEA’s, DOEs, Design Reviews, Specification setting, etc. • Lead cross functional teams for such thrusts as product improvement, yield improvement and resolution of Customer issues. Drive continuous improvements for product lines • Keep all critical information on the product or platform up-to-date as new learning is acquired. Own and update all relevant QFD and FMEA’s for the product line • Oversee QC test instrument systems including calibration, Gage R&R and test procedures • Work with test method development personnel to make sure tests are transferred smoothly to operations • Act as technical expert for all Final Product Control Charts • Participate on teams tracking upstream process control charts • Maintain control charts on critical parameters of assigned products • Conduct process capability analyses and recommend improvements for parameters with low process capability metrics (Cpk, Ppk, Cp, etc.) • Participate on project teams and provide balance to Voice of the Customer and Voice of the Process. Be the quality advocate in process changeovers and process changes • Travel: frequent visits to local manufacturing partners or operations office

REQUIREMENTS: • 5 – 7 years of Quality Engineering experience supporting manufacturing process improvement across supply chains of materials, chemicals and process industries • BS or MS in Chemical/Electrical Engineering (or related field) • Demonstrated use of statistics and ability to conduct statistical analysis • Proficiency in JMP or Minitab Statistical SW • Understanding of the principles and application of SPC and SQC • Full knowledge of Quality tools: 8D, FMEA, Fishbone, Gauge R&R, etc. • Experience conducting internal audits • Familiarity with ISO-9001:2015 or other regulatory environment • Working experience in Quality Management System (QMS) based on ISO-9001:2015 standard in a manufacturing operation, including direct experience in documentation control • Excellent written, oral and presentation skills • Excellent organization and time management skills

PREFERENCES: • Experience with Electro-Optical (EO) testing is a strong plus • ASQ CQE or Six Sigma certification

BENEFITS: • Competitive total compensation package • Medical, dental and vision on 1st day • Company 401K match • 20 PTO days • Unlimited sick time • Casual day to day work environment • Hybrid/flexible work environment (for some positions)

E Ink is committed to a diverse and inclusive workforce. E Ink is an equal opportunity employer and does not discriminate on the basis of race, ethnicity, gender, identity, sexual orientation, veteran’s status, disability, age, or on any basis prohibited by federal and state law.

5 – 7 years of Quality Engineering experience supporting manufacturing process improvement across supply chains of materials, chemicals and process industries

BS or MS in Chemical/Electrical Engineering (or related field)

Demonstrated use of statistics and ability to conduct statistical analysis

Proficiency in JMP or Minitab Statistical SW

Understanding of the principles and application of SPC and SQC

Full knowledge of Quality tools: 8D, FMEA, Fishbone, Gauge R&R, etc.

Experience conducting internal audits

Familiarity with ISO-9001:2015 or other regulatory environment

Working experience in Quality Management System (QMS) based on ISO-9001:2015 standard in a manufacturing operation, including direct experience in documentation control

Excellent written, oral and presentation skills

Excellent organization and time management skills